Privacy Policy

Introduction

At Pandag, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company name and job title
• Address and location information
• Communication preferences
• Information provided through contact forms or customer support
• Email address for newsletter subscriptions
• Marketing communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Usage patterns and preferences

How We Use Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Our cookie policy includes:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include security features and basic functionality.

Analytics Cookies

We use Google Analytics and Microsoft Clarity to understand how visitors interact with our website. These cookies help us improve our services and user experience.

Marketing Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign performance.

How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Responding to your inquiries and providing customer support
• Sending you marketing communications (with your consent)
• Analyzing website usage and improving user experience
• Detecting and preventing fraud or security threats
• Complying with legal obligations

Email Subscriptions and Marketing Communications

Newsletter Subscription

When you subscribe to our newsletter, we collect your email address to send you updates about our products, services, and company news. By subscribing, you consent to receive these communications.

Types of Communications

We may send you the following types of communications:

• Product updates and new features
• Company news and announcements
• Special offers and promotions
• Industry insights and educational content
• Event invitations and updates
• Customer success stories and testimonials

Consent and Opt-out

You can withdraw your consent to receive marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us directly at global@pandag.com
• Calling us at 400-090-9190

We will process your opt-out request within 10 business days. Please note that you may still receive transactional emails related to your account or orders, even after unsubscribing from marketing communications.

Email Analytics

We may track email open rates, click-through rates, and other engagement metrics to improve our communication effectiveness and provide you with more relevant content. This data is aggregated and does not identify individual users.

Email Subscriptions and Marketing Communications

Newsletter Subscription

When you subscribe to our newsletter, we collect your email address to send you updates about our products, services, and company news. By subscribing, you consent to receive these communications.

Types of Communications

We may send you the following types of communications:

• Product updates and new features
• Company news and announcements
• Special offers and promotions
• Industry insights and educational content
• Event invitations and updates
• Customer success stories and testimonials

Consent and Opt-out

You can withdraw your consent to receive marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us directly at global@pandag.com
• Calling us at 400-090-9190

We will process your opt-out request within 10 business days. Please note that you may still receive transactional emails related to your account or orders, even after unsubscribing from marketing communications.

Email Analytics

We may track email open rates, click-through rates, and other engagement metrics to improve our communication effectiveness and provide you with more relevant content. This data is aggregated and does not identify individual users.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With trusted service providers who assist us in operating our website
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access and receive a copy of your personal data
• Right to rectify inaccurate or incomplete information
• Right to erasure of your personal data
• Right to restrict processing of your data
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: